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Returns and Exchanges

Returns

The Adorable Affordable Returns Policy does not exclude or replace your rights given under the Australian Consumer Law and regulations act.

We want you to be satisfied with your Adorable Affordable shopping experience. If you should change your mind about your purchase, we will provide a store credit note to the value of the goods purchased (excluding postage costs), provided the goods are returned within 14 days of purchase. In order for the credit note to be issued, the item must be returned in its original packaging, unworn and unused, with all relevant paperwork (ie receipt or proof of purchase).

An Adorable Affordable Credit Note is valid for 6 months from date of issue.

Please choose carefully as we don’t exchange or accept returns on sale and discounted items if you change your mind or make an incorrect decision.

If an item is damaged or faulty, please notify us within 14 days of receipt by ringing (+61) 0893863677 or emailing us at sales@adorableaffordable.com.au . Adorable Affordable will replace or refund any faulty products and pay for the return freight, on receipt and evaluation of the goods by us and the manufacturer. Please include all relevant paperwork including your proof of purchase/receipt and your receipt for return postage.

Exchanges

At Adorable Affordable, it is important to us that you love what you've ordered.

If something isn't right, please return your item within 14 days for an exchange (*Customers will be responsible for return postage/shipping costs and any further postage costs associated with exchanging the item.)

If you can’t find another suitable item for exchange, Adorable Affordable is happy to provide you with a store credit note to the value of the goods purchased (excluding freight/shipping costs). An Adorable Affordable Credit Note is valid for 6 months from date of issue.

Please choose carefully as we don’t exchange or accept returns on sale and discounted items if you change your mind or make an incorrect decision. Please note, we do not offer any return or exchange without a receipt or proof of purchase.

At times throughout the year, Adorable Affordable may extend the 14 day returns/exchange period to allow for gift giving times such as Christmas.

Adorable Affordable is not required to provide you with a copy of your original receipt to facilitate an exchange or refund.